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Frequently Asked Questions
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How to PurchaseOur productions require you to purchase to view. You can do these one of two ways, either stream or buy the show. If you wish to stream a show, please read the BroadcastThisTV Stream information. If you wish to purchase a video, you can do so via our third-party partners Ecwid by Lightspeed and Stripe. Our Stripe checkout supports Visa, Mastercard and American Express. Once you have purchased a video, you will be sent an invoice email and the video will automatically unlock, available download to your computer with an active download link available for seven (7) days.
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How to DownloadOnce you have purchased a download from Ecwid by Lightspeed, the video can be downloaded for viewing/watching on a desktop computer, laptop or personal electonic device via the download link provided to you. You have seven (7) days from purchase to download your videos. After this, videos will need to be purchased again if they become locked.
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How to ReturnExcept as required by law, downloads cannot redeemed or exchanged for cash and are not re-loadable or refundable.
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How to PurchaseOur productions require you to purchase to view. You can do these one of two ways, either stream or buy the show. If you wish to download a show, please read the BroadcastThisTV Videos information. If you wish to stream a video, you can do so via our third-party partners WIX and Stripe. Our Stripe checkout supports Visa, Mastercard and American Express. Once you have purchased a subscription, you will be sent an invoice email and the stream platform will automatically unlock, available to any personal electronic devices when logged in under your personal log-in.
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What is included?
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How to StreamOnce you have purchased a membership from WIX, the video library will be unlocked on a desktop computer, laptop or personal electronic device via the production page you wish to watch. To stream an episode, press 'Stream Now' and this will then launch the video you wish to watch. You cannot download any video(s) on our stream platform.
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How to ReturnExcept as required by law, subscriptions cannot redeemed or exchanged for cash and are not re-loadable or refundable.
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